If you want to add an hair removal laser to your cosmetic procedure practice, you need to think ahead to what will happen once you have the device. Many business owners just assume that the laser will work fine or that the manufacturer will repair it, but neither of those things is necessarily true. Lasers can break down, and there are plenty of reasons not to rely on the manufacturers to repair their own machines.
Aesthetic Laser Service Contracts Can Mean Wasted Money
Most aesthetic lasers will come with some sort of warranty plan from the manufacturer or reseller. Those warranties can be for anywhere from six months to a couple of years. During that time, some repairs and maintenance will be covered under the contract, but there may be extra fees for parts and labor, depending on how inclusive the warranty is.
In addition to those issues, the warranties will expire after a while. Then you will be forced to reevaluate your service options. The most obvious option may seem to be signing up for an annual service contract with the reseller or manufacturer, but that will mean paying fees each month, even when your laser device is working perfectly well and needs no maintenance. As a business owner, the last thing you probably want to do is waste money like that.
Local Companies May Repair Some Laser Models
There are a lot of third party companies that repair lasers. More and more of them seem to pop up each year. So, it may be possible to hire one of them on an as needed basis instead, just as you might make a one-time call to a locksmith or a plumber when you have an issue. Most of them do not require you to pay monthly fees for service contracts. All you have to do is call them when you have a problem and make an appointment to get your device repaired.
Plan Ahead and Find the Right Company for Your Repair Needs
Unfortunately, the trick is to find a repair company in your area that can repair the particular laser model that you have. Not every company can repair every device. Not only that, but the newer the laser machine is, the less likely it is that anyplace near you will have experience with repairing that model.
Most cosmetic business owners don't think to look for such a company until after their warranties run out. Instead, you should identify local companies before you ever buy a laser. Then you can buy a model that you know will be serviceable by a local repair facility when the time comes.
Don't Forget to Ask About Parts
Finally, when you're trying to choose a laser repair company, don't forget to ask them if they provide parts or just labor. Also question them about how long it might take to order parts or to get them to do the repairs themselves. That way you'll have a good idea of how long you will have to wait before you can get back to business when your machine breaks.